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TalesFromRetail

The Pierogi Queen vs. Retail Reality: A Frozen Tale of Customer Service Chaos

A cozy retail store featuring shelves of frozen meals, evoking memories of working with the Pierogi Queen.
Step back into the fall of 2020 with this photorealistic image of the small retail store where I met the unforgettable Pierogi Queen, surrounded by shelves filled with delicious frozen meals. Join me as I share the joy of that special encounter in my latest blog post!

There are customer service stories, and then there are Customer Service Legends. The kind that haunt break rooms and inspire eye rolls, nervous laughs, and the occasional “You wouldn’t believe what happened to me…” One such tale recently graced Reddit’s r/TalesFromRetail, where user u/throwaway-73829 shared their unforgettable run-in with the formidable “Pierogi Queen”—a woman on a mission to return a bag of ancient pierogies and, in the process, unwittingly earn a cult following online.

If you’ve ever worked retail, you know the unique blend of dread and absurdity when a customer storms in with righteous fury, a mysterious product, and a demand for justice. But sometimes, as this story shows, it’s not just the customer who takes center stage—it’s the community that gathers around to revel in the chaos.

The Day a Foot Fetish Walked Into a Phone Store: Tales From Retail’s Weirdest Encounter

A photorealistic image of a phone store with employees assisting customers inquiring about services.
In this photorealistic scene, two employees at a bustling phone store engage with curious customers, highlighting the unexpected questions that arise during a typical day in retail.

Every retail worker has that one story—the one so odd, so perfectly bizarre, it becomes legend among coworkers and a go-to at parties. But for one unlucky phone salesman, the tale involves a famous wife, a pair of allegedly “the MOST beautiful feet on television,” and a customer with a little too much enthusiasm for toes. Welcome to the weirdest day in big box retail, where foot fetishes meet phone plans and the phrase “Sir, this is a Wendy’s” never felt more appropriate.