Every IT professional has a Dennis. Or a Monty. Or, as one Redditor from r/TalesFromTechSupport recently shared, a legend so fantastically out of their depth, their blunders become organizational folklore. This is the story of Dennis—a man who thought Layer 3 switching required three physical boxes in a rack, and who nearly called the police over a "missing" device. Buckle up: this is one for the IT comedy hall of fame.
Picture this: You’re repairing a laptop, minding your own business, when suddenly—your workbench printer springs to life and spits out documents that definitely aren’t yours. The culprit? A little-known (and much-maligned) feature called WSD printer ports. If you’ve ever wondered what fresh chaos lurks in the world of printer networking, buckle up: this is a tale of accidental espionage, techie exasperation, and some of the funniest crowd-sourced wisdom the internet has to offer.
Have you ever told a little white lie to your IT support, insisting you “definitely rebooted the router,” all while hoping they’d just move on to the next step? If so, you might want to brace yourself—because tech support folks have seen (and heard) it all. But sometimes, with a dash of creativity and a sprinkle of nostalgia, they’ll outsmart even the most stubborn of us.
Today’s tale from r/TalesFromTechSupport is a masterclass in gentle social engineering, retro gaming references, and the kind of user workarounds that can only come from years spent on the IT frontlines. Spoiler: It involves “dusty” cables, a router that survived nearly a decade without a reboot, and a brilliant bit of psychological judo.
There are people who treat IT like wizards, and then there’s Monty—the new operations manager at a rural widget factory, who apparently thought the IT department was his own personal wish-fulfillment crew. What happens when your latest big-city hire expects enterprise tech support to double as his home ISP, gadget supplier, and security squad? You get one of the funniest tales to hit r/TalesFromTechSupport.
Meet Monty: a man with big ideas, a penchant for making tickets, and, as it turns out, a spectacular misunderstanding of what IT actually does. Buckle up as we explore Monty’s legendary list of support requests, the facepalms they inspired, and the Reddit community’s take on this classic clash between ambition and reality.
There are few things more frustrating than a printer that refuses to do its one job. But if you think printers have a mind of their own, wait until you meet the users. Today’s tale from the trenches of tech support will have you laughing, facepalming, and maybe even flashing back to your own “is it plugged in?” moments. Ready for a classic? Let’s untangle the saga of the invoice printer that wouldn’t print—because it wasn’t connected to anything at all.
Have you ever stared at a gadget, trying to decipher a cryptic label, only to realize later you were reading it upside down? If you haven’t, buckle up—because today we’re diving into a legendary tech support tale from Reddit that proves sometimes, the biggest tech mysteries just need a 180-degree perspective shift. Welcome to the story of the elusive “Eee-whoa” cable, a saga involving a befuddled customer, a patient support agent, and a classic case of upside-down logic.
It’s a story so relatable it’s sparked a tidal wave of laughter, commiseration, and self-deprecating confessions from the r/TalesFromTechSupport community. Let’s unravel what happens when you mix professional video cameras, mysterious cables, and just a dash of human error.
There’s a special kind of magic in IT, and it’s not always found in deep dives through arcane settings or marathon troubleshooting sessions. Sometimes, the stars align, and a gloriously simple fix saves the day—leaving you grinning like you just hacked the Matrix with a paperclip.
Today’s tale from r/TalesFromTechSupport is a palate cleanser for anyone who’s ever spent hours in tech support limbo. Grab your coffee and settle in for a WiFi adventure featuring lost remotes, brick walls (literally), and a solution so simple it almost feels like cheating.
If you worked in IT in the early 2000s, you’ll remember a time when storage solutions were a wild west of questionable hardware and “innovative” disasters. But few devices have earned such infamy as the Iomega REV drive—a “super ZIP drive,” but in the worst possible sense. If you’ve ever heard the dreaded “Click of Death,” this story is going to hit you right in the nostalgia (and maybe your trauma, too).
Today’s tale, straight from the trenches of r/TalesFromTechSupport, is a reminder that sometimes the simplest answer (and the most notorious hardware) really is the culprit, no matter how much finger-pointing happens along the way.
If you’ve ever worked in an office where "tech support" is just whoever can plug in an HDMI cable the right way, this one’s for you. Over at r/TalesFromTechSupport, a paralegal-turned-reluctant-IT-guru shared a cautionary tale that’s equal parts hilarious, infuriating, and painfully relatable for anyone who’s ever watched a boss try to “save money” by making things much, much worse.
Let’s set the scene: a small law firm, a boss named Dave with grand delusions of hardassery, and a paralegal just tech-savvy enough to get roped into every IT “emergency.” When Dave decides to slash monthly IT costs by $150, it sets off a chain of events that ends up costing the firm $2,800 in lost productivity. The best part? No one’s the wiser—except the entire internet.
It starts with a panicked call from the family: the dryer refuses to start. Buttons have been mashed, power cords unplugged and plugged, and the tension is thicker than a pile of soggy towels. Enter our hero—a 30-minute drive away—summoned for what is clearly a high-stakes technical emergency. The outcome? A glance at the panel, a three-second button hold, and the dryer hums back to life. What was the culprit? The infamous child lock. The fix? “I’m not a child," declares our hero, deadpan.
If you’ve ever been the default “tech person” in your family, you know this story all too well. But what is it about technology, appliances, and the people we love that creates such a perfect storm of confusion, exasperation, and—let’s face it—comedy?