“He’s a Service Dog, Not a Pet!”: A Front Desk Clerk’s Hilariously Frustrating Night
There’s something about the hotel front desk at 8:40 PM that brings out the most chaotic, sitcom-worthy moments. Maybe it’s the fluorescent lighting, the subtle scent of lobby coffee, or the fact that everyone’s travel patience has worn thin. But for one brave (and probably underpaid) front desk clerk, an ordinary evening recently turned into a crash course in customer service, dog semantics, and “waiver rage”—all thanks to a very small Yorkie and his very loud owner.
If you’ve ever wondered what it’s like to juggle a ringing phone, a swelling line of weary travelers, and one guest who’s convinced her dog is above the rules, buckle in for a tale from the hospitality trenches that will have you laughing, cringing, and maybe even sympathizing with the people behind the desk.