The Audacity of Early Check-In: Tales of Entitlement from the Hotel Front Desk
If you’ve ever worked in hospitality, you know one truth above all others: Nothing gets a hotelier’s heart racing like the words “early check-in.” Now, sprinkle in a high-capacity weekend, a guest determined to bend the universe to her will, and the magic potion of customer entitlement, and you have the perfect recipe for a front desk legend.
Today, we bring you the tale of a wedding guest who redefined the art of demanding the impossible—without paying a dime for the privilege. Buckle up for this wild ride into the world of hotel “customer service,” where no good deed goes unpunished.