The Night Audit Nightmare: How One Guest Faked a Mouse Problem for a Free Stay (and Committed Rodent Murder)
If you think working the front desk at a hotel is all about handing out key cards and flashing smiles, think again. Behind those polite greetings and complimentary breakfasts lurks a world of strange requests, bizarre complaints, and, occasionally, outright villainy. But even the most seasoned desk clerks have their limits—and for one night auditor, this particular midnight mousecapade crossed every single line.
It all started, as these things often do, with a 2:30am phone call and a guest insisting, “There’s a mouse in our room. We don’t feel safe.” But what unfolded next was truly the most vile display of guest shenanigans the front desk had ever witnessed.