When “Good Service” Means Complaining That You Got Exactly What You Wanted: A Record Store Day Retail Saga
If you’ve ever worked retail, you know there are days that make you question the very fabric of human logic. Record Store Day is one of those days—a glorious, chaotic celebration of vinyl where rare releases fly off the shelves and grown adults can morph into tantrum-throwing toddlers. But what happens after the dust settles? Sometimes, the stories get even stranger. Case in point: a recent Reddit tale from u/jesusbambino, who found themselves fielding a customer complaint so confounding, it’s almost poetic.
Picture this: A customer visits the store, is told an album isn’t in stock (because it’s not), then later gets an email saying he can order it online. He calls to complain… that the system worked. Welcome to the retail Twilight Zone.