The Shartgarden Saga: How One Hotel Won the 'World’s Worst' Award in Spectacular Fashion
There are bad hotels, and then there’s Shartgarden Suites—a property so notoriously incompetent, they managed to get banned from a franchise portfolio and still one-up themselves in the customer service disaster Olympics. If you’ve ever wondered what the hospitality industry’s “World’s Worst” award looks like in action, buckle up.
This is the story of a hotel night auditor, a stranded guest, and a rival front desk that redefined unprofessionalism. Reddit’s r/TalesFromTheFrontDesk has seen its share of horror stories, but this one? It’s a five-alarm dumpster fire—with a side of corporate drama, walk-ins, and the kind of insults you’d expect from a middle school hallway, not a hospitality desk.