The Wildest Refund Request: When No-Shows Want Their Money Back (A Week Later!)
Ever had to explain the definition of “non-refundable” to someone who just doesn’t get it? Welcome to the world of hotel front desks, where “the customer is always right”—except when they’re hilariously, spectacularly wrong.
This week’s internet gold comes courtesy of a Director of Sales and Marketing (DOSM) who doubles as Manager on Duty (MOD). When a travel agent from “Suxpedia” called, they weren’t just asking for a refund—they wanted a miracle. The guest had booked a non-refundable room for the wrong date, never called, never showed, and only realized the mistake a full week later. The request? A refund, naturally.
Stick around, because we’re about to unpack the absurd, the audacious, and the absolutely side-splitting reality of refund requests gone rogue.