When Bad Advice and Return Policies Collide: The Tale of the Truck Modder Who Knew Better
If you’ve ever worked in retail—especially automotive retail—you know that some customers will try to return just about anything, in any condition, for any reason. But what happens when a customer who “knows better” than the experts comes up against a firm return policy? You get a story worthy of r/MaliciousCompliance legend, as told by u/BigBlockMustang.
Let’s set the scene: Calgary, Alberta. Small parts store. One very particular regular customer. And a hardworking partsman who’s just trying to help… until he’s not.