“But the Customer is Always Right!”: Hilarious Tales of Hotel Shuttle Shenanigans and Outrageous Entitlement
If you’ve ever worked in hospitality, you know the golden rule: expect the unexpected. Whether it’s towel origami requests, mysterious “missing” pillows, or guests convinced the breakfast buffet is open 24/7, the front desk is ground zero for all things wild and wacky. But sometimes, the universe sends you a guest so entitled, so outrageously demanding, you can’t help but marvel at the audacity.
Today, we dive into a Reddit tale from r/TalesFromTheFrontDesk that perfectly illustrates the daily circus act that is hotel customer service. Spoiler: It involves shuttle buses, Uber confusion, and a guest convinced the front desk clerk should personally foot his ride. Buckle up—this one’s a trip.