The Battle of the DND Sign: Why Hotel Guests Turn Simple Fixes Into Epic Sagas
If you’ve ever worked in hospitality, you know that “simple” is rarely in a guest’s vocabulary. Just ask u/idkabtallatgurl, a front desk hero from Reddit’s r/TalesFromTheFrontDesk, who recently shared a story that proves guests can turn the tiniest request into an Oscar-worthy drama.
Picture this: A guest’s bathroom sink is on the fritz. He does the right thing and heads to the front desk to report it. The staff apologizes and leaps into action, dispatching the engineering team to save the day. All that’s left? Remove the trusty “Do Not Disturb” (DND) sign from the door so maintenance can knock and work their magic. Easy, right? Not so fast…