Double-Booking Shenanigans: Why Hotel Guests Think Front Desk Staff Are Secretly Goldfish
If you’ve ever worked the night shift at a hotel, you know the job comes with a unique blend of late-night oddities, caffeine-fueled conversations, and the occasional guest who thinks they’ve cracked the code to hotel reservations. But perhaps nothing is as eyebrow-raising—or as entertaining—as the classic “double-call” move: when a guest, determined to snag a room, calls back seconds later pretending to be someone else.
It’s the hospitality world’s version of the old fake-mustache disguise, except the mustache is just a different voice (sometimes), and the front desk agent is, well… not buying it for a second.