When IT Support Games Get Too Real: The Day a Player Asked for Actual VPN Help in 'I.T. Never Ends
Have you ever questioned reality after a long day in tech support? Developer u/Euphoric-Series-1194 certainly has, after a player of their demo—"I.T. Never Ends," a simulator about being an IT worker in a cursed office—used the in-game feedback form not to comment on the game, but to beg for real-world VPN help. Yes, you read that right: a simulated hell became so immersive, someone mistook it for the help desk at their actual job.
If you’ve ever worked tech support, you know users can blur the line between reality and absurdity. But when the circle comes full Ouroboros—where the game about IT support starts fielding genuine IT tickets—well, that’s a new layer of digital Dante’s Inferno.