How an IT Manager Beat Annoying Voice-Note Support at Their Own Game
Let’s be honest: in the pantheon of modern workplace annoyances, few things are as universally reviled as unsolicited voice messages—especially from tech support. We all know the pain: you just want a quick answer, but instead you get a rambling audio note that forces you to drop everything, fumble for headphones, and replay just to catch a tiny detail. For one IT manager and their sales company, this wasn’t a one-off headache. It was the norm—until they decided to fight fire with fire.
This is the story of how one fed-up manager gave their support team a delicious taste of their own medicine…and the internet absolutely loved it.