Rude, Helpful, and Hungry: The Front Desk Breakfast Dilemma No One Warned You About
There’s a special place in hospitality hell for the phrase “free continental breakfast.” If you’ve ever worked a hotel front desk, you know the look: a guest’s hopeful eyes, a printed third-party reservation in hand, and that unwavering expectation for a free stack of pancakes—whether they paid for it or not. But what happens when reality and expectation collide, and the only thing on the menu is disappointment (with a side of eggs)?
That’s exactly the situation u/ScenicDrive-at5 found themselves in, as shared in their viral r/TalesFromTheFrontDesk post. The saga involves a guest, a breakfast misunderstanding, and a boss’s advice that left our OP professionally conflicted and just a little bit “respectfully disturbed.”