How a Pokémon Surprise in Cancun Turned Into the Sweetest Thank-You Quest Ever
Sometimes, travel magic happens where you least expect it—in the hands of a thoughtful hotel team. Imagine booking a solo trip to Cancun for a Pokémon event, expecting sun, maybe some Magikarp, and a lot of solo adventure time. Then, out of nowhere, you’re treated to a full-blown Pokémon cabana, surprise gifts, and the kind of hospitality that would make even Nurse Joy jealous.
That’s exactly what happened to Reddit user u/catpurrrrfect, who recently shared their heartwarming story on r/TalesFromTheFrontDesk. What started as a simple conversation with the concierge while waiting for an Uber turned into an unforgettable, Pokémon-themed experience—complete with a custom cabana, themed surprises, and even a restaurant sign that read, “I chose you.” But how do you thank hotel staff for going so above and beyond, especially when you’re leaving at 3am, armed with only a limited budget and a heartfelt (if not exactly museum-worthy) painting?
When Hospitality Evolves into Heartwarming
Let’s be real: most of us hope for clean towels, maybe a smile, and a room that doesn’t smell like a wild Grimer when we check into a hotel. But every once in a while, hospitality staff take their jobs to the next level—transforming a routine stay into a legendary journey.
In u/catpurrrrfect’s case, a simple Pokémon event trip became an adventure worthy of its own episode. The concierge didn’t just offer directions or dinner recommendations—they created a magical, personalized experience. From decorating a cabana with Pokémon cutouts to providing a “I chose you” sign for dinner, their efforts were clearly inspired by a genuine love for making guests feel special.
As the story spread on Reddit, it struck a chord with readers who know just how rare—and impactful—these small acts of kindness can be. It’s a reminder that a little extra effort can turn an ordinary day into an extraordinary memory.
The Thank-You Conundrum: Beyond Tips and Paintings
Now comes the tricky part: how do you thank someone for going the extra mile when you’re running low on cash, about to catch a 3am flight, and your artistic abilities are… let’s say, more “Ditto” than “Da Vinci”?
u/catpurrrrfect’s attempts are both earnest and creative: a handmade painting (even if it’s not exactly “Master Ball” level), a thoughtful email to the manager, and scrounging up whatever tip money is possible. But what else can travelers do in these situations?
1. Write a Detailed Public Review
Go beyond the basic five stars—mention names, describe what made the experience special, and post it on TripAdvisor, Google, or even the hotel’s Facebook page. Personal stories stick with future guests and help staff get the recognition they deserve.
2. Nominate Staff for Internal Awards
Many hotels have “employee of the month” programs. Ask the front desk or management how to formally nominate the concierge team. It might earn them awards, bonuses, or just some well-deserved praise.
3. Send a Follow-Up Postcard or Email
Even after your trip, a heartfelt message or postcard with a photo from your adventure can mean a lot. It shows you’re still thinking about their kindness long after checkout.
4. Spread the Word
If you’re active on social media, share your story (tagging the hotel, of course). Word-of-mouth from happy guests is worth its weight in gold, and it lets the world know which hotels are making magic happen.
5. Return the Favor—Virtually!
If you can’t tip big, consider supporting a charity in their honor, or even sending a small treat (like a dessert) to the staff through the hotel’s kitchen. Sometimes, a little gesture goes a long way.
Why It Matters: The Ripple Effect of Kindness
Stories like u/catpurrrrfect’s remind us that travel isn’t just about the destination or the itinerary—it’s about the people we meet along the way. When staff go above and beyond, they don’t just create memories, they inspire guests to pay it forward.
And as for that “imperfect” painting? It’s probably perfect in the eyes of the concierge team. After all, the best thank-yous come from the heart—even if they look a little like a Smeargle got loose in the art studio.
How Would You Thank an Amazing Hotel Team?
Have you ever received next-level hospitality on your travels? What creative ways did you find to say thank you? Share your stories and ideas in the comments below—let’s build a Pokédex of gratitude together!
Whether you’re catching Pokémon or just catching flights, remember: a little kindness (and maybe a “I choose you” sign) can go a very long way.
Gotta thank ‘em all!
Original Reddit Post: Question to how to thank the concierge desk…