Why Can’t Anyone Follow Simple Card Reader Instructions? Tales From the Hotel Front Desk
If you’ve ever worked in hospitality, you know that some battles are eternal: getting guests to understand checkout times, convincing them Wi-Fi isn’t actually magic, and—perhaps most infuriatingly—helping them pay for their stay with a card. No, not because they don’t have the funds (though that’s another story), but because the humble card reader apparently requires a PhD to operate.
u/WagWoofLove from Reddit’s r/TalesFromTheFrontDesk recently captured the essence of this struggle with a simple question: “Why is it so hard to follow verbal instructions??” When the only thing standing between a guest and their comfy hotel room is confirming an amount on a card reader, you’d think this would be a slam dunk. Spoiler alert: It’s not.