Why Hotel Breakfast Isn’t Always Free (and Why Guests Can’t Stop Asking)
There’s a question that haunts every hotel front desk: “Is breakfast included?” If you’ve ever checked into a hotel, you’ve probably asked it yourself. If you’ve ever worked the front desk—well, you might have developed a mild eye twitch from hearing it day after day. But why does this seemingly simple question rile up so many hospitality workers? And why do guests keep getting it wrong, despite all the booking info at their fingertips?
Let’s dig into a recent viral tale from Reddit’s r/TalesFromTheFrontDesk, where one front desk agent vented about the never-ending breakfast conundrum. Get ready for stories of guest assumptions, the power of the word “free,” and the surprising etiquette of hotel bribery.