The Curious Case of the Confused Guest: Adventures at the Front Desk
If you’ve ever thought working the front desk at a hotel is all about greeting guests with a smile and handing out key cards, you may want to think again. Behind those cheerful “Welcome!”s and “Enjoy your stay!”s lies a battleground of confusion, policy, and the ever-mysterious guest logic. Sometimes, the strangest interactions happen before you’ve even finished your morning coffee.
Recently, one hotel front desk agent took to Reddit to share an encounter that left them scratching their head, questioning their very sanity, and maybe even double-checking their “How to Be Polite 101” handbook. If you’ve ever felt like you’re living in a sitcom, this one’s for you.