“But I’m a SHINY ROCK MEMBER!”—The Hilarious Misconceptions About Hotel Rewards and Early Check-Ins
If you’ve ever worked the night shift at a hotel front desk—or even just spent a few nights on the road—you know there’s always a cast of characters ready to test the limits of hospitality. But nothing prepares you for the midnight phone call from the world’s most “important” guest: the self-declared SHINY ROCK MEMBER. You know, the ones who believe their loyalty tier grants them magical powers, like conjuring a free night out of thin air at 2:30 a.m.
As recently shared by Redditor u/OmegaLantern on r/TalesFromTheFrontDesk, this scenario plays out far too often:
A guest with a reservation for “tomorrow” calls in the dead of night, excitedly announcing they’re arriving early (as in, 14 hours early). The expectation? A free night, all because of their illustrious rewards status. Spoiler alert: it doesn’t work that way.