When IT Meets IT: How a $3 Ethernet Cable Turned a 10-Day Tech Support Saga Into Comedy Gold
If you’ve ever worked in tech support, you know there’s a special kind of joy—and madness—that comes from helping fellow IT professionals. You expect fewer “Is it plugged in?” moments and more “Let’s grep those logs together.” But sometimes, the universe delivers a humbling reminder: No one, not even seasoned IT folk, are immune to the classic blunders of technology.
Today’s tale, courtesy of a popular Reddit post from r/TalesFromTechSupport, perfectly encapsulates the paradox of supporting the supposedly savvy. It’s a story that starts with high hopes and ends—after ten days of emails and finger-pointing—with the world’s most notorious culprit: a faulty Ethernet cable.