Eight Years, Countless Night Shifts, and Still Passed Over: The Bittersweet Reality of Front Desk Loyalty
Have you ever poured your heart, soul, and caffeine-fueled energy into a job, only to watch someone else swoop in and snag the promotion you’ve been dreaming about? If so, grab a cup of (probably lukewarm) lobby coffee and settle in, because this tale from r/TalesFromTheFrontDesk will hit home, make you laugh, and maybe even spark a little righteous indignation.
Meet our hero: Eight years of unwavering service at the same business hotel. He’s the first face guests see, the one who knows which regulars like extra towels, who’s trained every new hire, and who’s the de facto “fixer” whenever chaos strikes. But when the coveted Front Office Manager (FOM) position opens up, he’s left on the outside looking in, and his journey is as relatable as it is infuriating.