The Guest Who Dialed 911… For Shampoo: Hilarious Tales From the Front Desk

Anyone who’s ever worked in hospitality knows that no two shifts are ever the same. One minute you’re checking in the Smith family and answering questions about the pool, the next you’re managing a minor towel crisis. But sometimes, just sometimes, a guest will take “room service” to a whole new level—like, say, the level that involves emergency services.
Today’s tale from r/TalesFromTheFrontDesk is a wild reminder that in the hotel world, you need quick thinking, a thick skin, and apparently, a direct line to 911 just in case someone runs out of shampoo.