When 'Windows Not Working' Isn't a Tech Support Ticket: The Surprising Power of One Button in Your Car
Picture this: It’s a typical Monday, you’re at work, and a coworker sheepishly asks, “Hey, do you know anything about cars?” Not computers, not printers, but actual cars. You brace for an engine rattle or a mysterious warning light. But instead, your coworker utters the five words every IT person dreads for all the wrong reasons: “My windows aren’t working anymore.”
Of course, your brain short-circuits for a split second. Is this another case of someone trying to open a PDF in Internet Explorer? Did they mean Microsoft Windows? Nope. They mean literal, physical, roll-down-the-glass car windows. Welcome to the world of tech support, where anything with a button is fair game.