When Hockey Teams Check In: The Wild West of Hotel Front Desk Drama
Picture this: It’s Friday night at a quirky, independently owned hotel, and you’re bracing for the arrival of two youth hockey teams and their parents—an impending tidal wave of energy, arguments, and questionable snack choices. You think you’ve learned from last week’s chaos, so you shoot off an email, kindly reminding team managers to tell everyone to bring their payment cards and vehicle info to check-in.
Sounds proactive, right? But suddenly, your coworker is fuming, your boss is battling broken lights from last weekend’s mini-mayhem, and you’re wondering if you’re the villain for trying to make things easier. Welcome to the front desk, where every day is a new script and the only rule is that there are no rules.