Confessions of a Burned-Out FOM: When Raises Shrink and Night Auditors Vanish
Let’s be honest—if you’ve ever worked in hospitality, you know some days feel like you’re starring in your own dark comedy series. If you haven’t, buckle up, because this tale from r/TalesFromTheFrontDesk is a whirlwind of commutes, missing night auditors, and the type of raise that would insult a gumball machine.
Imagine for a moment: You’re a Front Office Manager (FOM) with almost four years in the trenches. You’re driving 45 minutes back to your hotel after already working a morning shift. Why? Because your night auditor, who’s always eager for hours—except when it really counts—has called out yet again. Oh, and the grand finale? That long-promised $1.25 raise turns out to be a whopping $0.25. Hospitality: the industry that just keeps on giving.