When Seven’s a Crowd: Hotel Front Desk Tales of Room Limits, Rollaways, and Reservation Mayhem
You’ve just clocked in for your late-night shift at the hotel front desk. It’s 10:55pm, and you’re hoping for a quiet end to your day. Suddenly, a guest family—husband, wife, and a cascade of kids—descends upon the lobby, reservation in hand and expectations sky-high. What could possibly go wrong?
If you’ve ever worked hospitality, or even just traveled with a family larger than a minivan, you probably already sense where this story is heading. But trust us: even seasoned front desk staff sometimes wonder, “Is it even legal to fit this many people in one room?” Welcome to the wild world of third-party bookings, miscommunications, and the eternal quest for an extra rollaway bed.