Stranded Support: The Real-Life Tech Nightmare of “The Island That IT Forgot About”
Imagine this: You’re an IT pro with a knack for remote troubleshooting, but one day a ticket lands in your queue from a place so isolated, so disconnected, that even the concept of “remote” support seems laughable. Welcome to “The Island That IT Forgot About”—a true story of corporate missteps, FIFO paramedics, and an IT setup so fragile it’s a wonder it ever worked at all.
On this remote Australian mining island, the only thing more scarce than a good Wi-Fi signal was a visit from an actual IT technician. Medical staff came and went in one-week rotations, laptops were shared like hand sanitizer, and the entire operation depended on a patchwork of cellular SIMs, guest Wi-Fi, and virtual desktops. The result? An IT support scenario so nightmarish, even seasoned techs recoiled at the thought of grabbing an “island” ticket.