When 'Entitled Bitch' Meets the New Parking Policy: The Satisfying Tale of a Legendary Front Desk Fee

If you’ve ever worked in hospitality, you know there’s a special place in the universe for the “Entitled Guest.” You know the type—their mere presence exudes a belief that rules simply don’t apply to them. Today’s story from Reddit’s r/TalesFromTheFrontDesk is a masterclass in how to handle one such guest, complete with sass, wit, and a well-earned “bitch fee.”

Picture this: an overworked front desk hero, a new policy, a parking lot, and one truly legendary showdown. Grab your popcorn.

The Setup: Rules, Roles, and Rampant Entitlement

Let’s set the scene. Our protagonist (Reddit user u/witchersbitch) works at a property with a gym that hosts sports games and—crucially—a paid parking lot. For years, the policy was… well, unclear. Sponsors, referees, and “VIPs” often got waved through for free because, let’s face it, when you’re overworked and underpaid, you pick your battles. But the winds of change blew in a new decree: Everyone pays. Yes, even the VIPs.

Enter Entitled Bitch (aka EB) and her husband, who are apparently sponsors and, therefore, above such plebeian matters as parking fees. When told the rules had changed and payment was required, the husband tries every trick in the book: “But I’m a sponsor!” “There are cars behind me!” “Can’t you open the gate for me so I can pay?” Nice try, buddy. Gate stays closed—you want to get out, you come in and pay.

The Showdown: Snark Meets Steel

EB herself storms in, attitude turned up to 11, demanding names and serving up the classic “If only you’d paid attention in school…” jab. (Is this Entitlement 101? Do they teach this at country clubs?) Our hero, unfazed, turns the sass dial right back: “If you want to be funny again, I’ll raise the price for parking.”

Spoiler: EB can’t help herself and gets slapped with a 5€ fee—let’s call it what it is, a “bitch fee.” Cue more sneers, a barrage of insults (including “wannabe receptionist bimbo”), and unsolicited grammar lessons. The finale? A slammed invoice and a promise to never see EB again—fingers crossed.

Why This Story Resonates

If you’ve ever worked a service job, you’re probably cheering right now. The satisfaction of holding your ground against someone who thinks the world should bend to their will? Priceless. Here’s why this tale hits home:

  1. The Unwritten Rules of Hospitality: There’s a myth that “the customer is always right.” In reality, the customer is sometimes exhausting, entitled, and flat-out wrong. Enforcing new, fair policies isn’t easy—especially when “it’s always been this way” is thrown at you.

  2. Standing Up for Yourself: Our front desk hero didn’t just enforce the rules—they did so with dignity. Giving out their name, not backing down, and matching snark with snark—sometimes, you have to fight fire with fire.

  3. The Power of Small Victories: The “bitch fee” was only 1.10€, but it felt like a million bucks. Because sometimes, a tiny act of defiance is all you need to reclaim your day (and your dignity).

  4. The People Who Wouldn’t Last a Day: The truth is, dealing with relentless waves of personalities—some delightful, many difficult—takes real skill. EB probably couldn’t hack it till lunchtime.

Takeaways for the Rest of Us

The next time you’re tempted to give someone in hospitality a hard time, remember: behind the counter is a person juggling policies, pressure, and plenty of personalities. Want to make their day? Be kind, be patient, and maybe—just maybe—pay your parking fee without a fuss.

Final Thoughts: Let’s Hear Your Tales!

Have you ever had to deal with a next-level entitled customer? Or maybe you’ve finally stood your ground after years of “just letting it slide”? Drop your stories in the comments—let’s celebrate those small but mighty victories together!

And to u/witchersbitch: may your “bitch fee” jar runneth over, and may all your future guests bring exact change—and a little respect.

What’s your most satisfying customer service win? Share below and spread the love for all our front desk warriors!

Original Reddit Post: i charged someone a bitch fee